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Frequently Asked Questions


We ship worldwide from our UK based warehouse. 

Free standard delivery: (3-4 working days)
Hermes Next Day Delivery: 1 working day

Standard delivery (2-9 working days)

EU: (Including  France, Germany, Italy, Netherlands, Sweden, Austria, Belgium, Denmark, Finland, Ireland, Poland, Portugal, Spain)
Standard delivery (2-7 working days)

Rest of EU:
Standard delivery (3-9 working days)

Rest of World:
Standard delivery (5-10 working days)

How do I track my order?

You will receive your tracking number by email once your order has been dispatched.
(Note: Sometimes the tracking updates take up to 1-2  days to show up on the shipping companies website)

All international orders can be tracked via local postal companies websites once they have reached your country.

If you have any issues tracking your parcel please email

What is Watches of Cupertino's returns and refunds policy?

Photo evidence will have to be provided when notifying us of unforeseen fault or breakages.

How do i change or cancel my order?

If you need to change or cancel your order please email as soon as possible with the subject like 'CHANGE ORDER' or 'CANCEL ORDER' and our team will do our best to assist.